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Customer Success Stories

See how organizations across industries are transforming their customer interactions and business processes with our conversational AI platform.

Vehicle Finance Broker

Financial Services

Results

  • 72% of leads qualified automatically
  • Sales team productivity increased by 45%
  • Conversion rate improved by 38%
  • Response time reduced from hours to seconds

Challenge

Needed to efficiently qualify car loan applicants and identify high-intent prospects

Solution

Implemented AI agents across WhatsApp and SMS channels to engage with applicants

Implementation

Integrated with existing CRM and loan processing systems within 2 weeks

"Before implementing the AI system, our team was overwhelmed with inquiries that didn't convert. Now, we only speak with pre-qualified applicants who are ready to move forward with vehicle financing. The ROI has been incredible."

James Wilson, Head of Sales, Vehicle Finance Broker

Honk Honk

Automotive

Results

  • Increased customer engagement by 45%
  • Reduced response time from hours to seconds
  • Improved customer satisfaction scores by 32%

Challenge

Needed to streamline customer inquiries and improve response times for automotive services

Solution

Deployed AI chatbots across website and messaging platforms to handle initial customer interactions

Implementation

Integrated with booking systems and customer database for seamless service scheduling

"We were missing out on bookings because we couldn't respond fast enough. With the AI solution, customers get immediate responses about our automotive services, pricing, and availability. It's like having a 24/7 receptionist who never sleeps."

Jim Legg, CEO, Honk Honk

Go Commercial Finance

Financial Services

Results

  • Automated 65% of initial application screening
  • Reduced processing time by 48%
  • Improved application completion rate by 37%

Challenge

Struggled with efficiently qualifying and processing commercial finance applications

Solution

Implemented AI-powered qualification system to screen and prioritize finance applications

Implementation

Deployed across digital channels with integration to existing finance processing systems

"Commercial finance applications require detailed information gathering and qualification. The AI system now handles the initial stages flawlessly, collecting all necessary data and only escalating applications that meet our lending criteria. It's transformed our efficiency."

Richard, Director, Go Commercial Finance

The Mortgage Hut

Mortgage Services

Results

  • Qualified 78% of leads automatically
  • Increased conversion rate by 42%
  • Reduced time from inquiry to application by 56%

Challenge

Faced difficulties managing high volumes of mortgage inquiries and qualifying potential clients

Solution

Deployed conversational AI to handle initial mortgage inquiries and qualification across digital channels

Implementation

Integrated with CRM and mortgage processing systems for seamless handoff to mortgage advisors

"The mortgage qualification process is complex and time-consuming. Our AI assistant now handles the initial fact-finding perfectly, gathering income details, deposit amounts, and property information before our advisors get involved. It's like having an extra team of junior brokers working 24/7."

Chris Schutrups, Founder, The Mortgage Hut

Glow Electric

Electrical Services

Results

  • Automated 70% of initial customer interactions
  • Improved appointment scheduling efficiency by 53%
  • Increased customer satisfaction by 41%

Challenge

Struggled with managing customer inquiries and scheduling service appointments efficiently

Solution

Implemented AI chatbots to handle customer inquiries, quote requests, and appointment scheduling

Implementation

Deployed across website and messaging platforms with integration to service scheduling system

"As electricians, we're often on jobs and can't answer the phone. The AI system now captures all the details we need - the electrical issue, property type, and availability - and schedules appointments directly into our calendar. It's like having a dedicated office manager at a fraction of the cost."

Simon, Owner, Glow Electric

Warmer Roof

Construction

Results

  • Qualified 82% of leads automatically
  • Increased conversion rate by 47%
  • Reduced customer response time by 94%

Challenge

Needed to efficiently manage customer inquiries and qualify leads for roofing services

Solution

Deployed AI-powered lead qualification and customer engagement system across digital channels

Implementation

Integrated with project management and CRM systems for seamless workflow

"Roofing inquiries require detailed information about property type, current roof condition, and budget expectations. Our AI assistant now gathers all this information upfront, even sending reminders for measurements and photos. By the time we speak with a customer, we already have everything needed to provide an accurate quote."

Luca Muspratt, Managing Director, Warmer Roof

Single Storey Extensions

Construction

Results

  • Automated 75% of initial customer interactions
  • Improved lead qualification accuracy by 58%
  • Reduced time from inquiry to consultation by 63%

Challenge

Struggled with efficiently managing inquiries and qualifying leads for extension projects

Solution

Implemented AI-powered lead qualification and customer engagement system

Implementation

Deployed across website and messaging platforms with integration to project management tools

"Home extension projects require extensive pre-qualification to determine feasibility. Our AI system now screens inquiries by collecting property details, budget expectations, and planning permission status. It's eliminated time-wasting site visits and allowed us to focus only on viable extension projects."

Luca Ashbee, Director, Single Storey Extensions

Dead on Digital

Digital Marketing

Results

  • Automated 68% of initial client interactions
  • Improved project scoping efficiency by 51%
  • Reduced response time to client inquiries by 87%

Challenge

Needed to improve client communication and streamline project inquiries for digital marketing services

Solution

Deployed AI-powered client communication and project scoping system

Implementation

Integrated with project management and client relationship tools

"As a digital marketing agency, we were drowning in inquiries about SEO, PPC, and social media services. Our AI assistant now qualifies leads by gathering business goals, current marketing efforts, and budget information. It's like having a dedicated business development team working around the clock."

Henry Batterbee, Founder, Dead on Digital