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Terms of Service

Last Updated: April 6, 2024

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Fewzen AI Ltd ("Fewzen AI," "we," "our," or "us") governing your access to and use of the website, applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

2. Changes to Terms

We may modify these Terms at any time. If we make changes, we will provide notice of such changes, such as by sending an email notification, providing notice through the Services, or updating the "Last Updated" date at the beginning of these Terms. Your continued use of the Services following notification of changes will constitute your acceptance of such changes. If you do not agree with any modifications to these Terms, you must immediately stop using the Services.

3. Eligibility

You must be at least 16 years of age to access or use our Services. By accessing or using our Services, you represent and warrant that you are at least 16 years of age and have the legal capacity to enter into these Terms. If you are accessing or using our Services on behalf of a company, entity, or organization, you represent and warrant that you are an authorized representative with the authority to bind such organization to these Terms.

4. Account Registration and Security

To access certain features of the Services, you may be required to register for an account. When you register, you agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete. You are solely responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Services and Subscription

5.1 Services Description

Fewzen AI provides AI-powered conversational agents and workflow automation tools for businesses. Our Services may include, but are not limited to, AI chatbots, automated workflows, analytics, and integration capabilities.

5.2 Subscription Plans

We offer various subscription plans for our Services. The features, limitations, and pricing of each plan are described on our website. We reserve the right to modify, terminate, or otherwise amend our offered subscription plans at any time.

5.3 Free Trial

We may offer a free trial of our Services. At the end of the free trial period, you will be automatically charged the applicable subscription fee unless you cancel before the end of the trial period.

5.4 Payment

You agree to pay all fees associated with your subscription plan. All fees are non-refundable except as expressly set forth in these Terms. You authorize us to charge your designated payment method for all fees related to your subscription.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Services, including all content, features, and functionality, are owned by Fewzen AI or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You agree not to copy, modify, create derivative works of, publicly display, publicly perform, republish, or transmit any of the material obtained through the Services, or to delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Services.

6.2 Your Content

You retain all rights in, and are solely responsible for, the content you create, upload, submit, or otherwise make available through the Services ("Your Content"). By making Your Content available through the Services, you grant to Fewzen AI a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based upon, distribute, publicly display, and publicly perform Your Content in connection with operating and providing the Services.

7. Prohibited Conduct

You agree not to:

  • Use the Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services
  • Use the Services in any way that violates applicable laws or regulations
  • Use the Services to transmit or distribute material that is harmful, obscene, or otherwise objectionable
  • Attempt to circumvent any content-filtering techniques we employ
  • Attempt to access or search the Services through the use of any engine, software, tool, agent, device, or mechanism other than the software and/or search agents provided by us
  • Collect or store personal data about other users without their express permission
  • Impersonate or misrepresent your affiliation with any person or entity
  • Violate any applicable law or regulation
  • Encourage or enable any other individual to do any of the foregoing

8. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. FEWZEN AI DOES NOT WARRANT THAT THE SERVICES ARE ACCURATE, ERROR-FREE, OR RELIABLE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FEWZEN AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

12. Dispute Resolution

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in London, United Kingdom, using the English language in accordance with the Arbitration Rules and Procedures of the United Kingdom.

13. Entire Agreement

These Terms constitute the entire agreement between you and Fewzen AI regarding the use of the Services, superseding any prior agreements between you and Fewzen AI relating to your use of the Services.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Fewzen AI Ltd
71-75 Shelton Street
London, WC2H 9JQ
United Kingdom
legal@fewzen.ai